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experienced characters in quest mode and story mode parties gone

Rhygar
in Pathfinder Adventures: Technical Support (Spoiler Warning!)

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Where are the saved files for experienced characters stored in ? I'm on iPad .

 

I had to quit game mid session and sometime later after reopening the app, pressing the quest button on main menu did nothing.

 

Tried restarting the iPad, restarting app, nothing works.

 

And when I reinstall the app again from AppStore , I find all my saved character files on quest and story mode all gone .

 

Is there a way for you to help me restore the data?

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