Progress and characters reset

[matt_jx]

Hello

I completed Trouble in Sandpoint last night (no deaths, collected rewards, watched cutscene). This morning it seems my progress and characters have been reset and I can only start a new game with the standard decks.

While I am happy to start over again, is there any way to restore progress?

Thanks, Matt

[StormbringerGT]

Thanks for reporting, we'll take a look into this.

Are you on an Android device by any chance?

Also check the Experienced Filter on the character select screen. Are the characters you used showing up in there?

[matt_jx]

I'm on iOS, and yes I had checked if the new/experienced button was the cause of my character reset. Not a problem, I just started a new party and caught up progress. Kinda miss the cards I had though!

Thanks.