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The Community Blog (An Invitation)

Original $50 kickstarter backer and I still have not received my key

jpinard
in Pillars of Eternity: Technical Support (Spoiler Warning!)

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Dear Obsidian.

I have contacted your support in two different functions and have received no relevant support.  When I go to my portal page I see my pledge amount, but there is no "reward" button.  When I go to "My Account" or "My Orders", there is nothing there.

 

Please fix this asap so I can play my game.  Thanks.

Hello jpinard,

 

I apologize for the delay and inconvenience. Could you please tell me your confirmation number and the email you used for the kickstarter? Feel free to send me a message if you would prefer to keep things more private. 

 

Thank you for your support!

Obsidian Discord || Grounded Discord

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    https://forums.obsidian.net/topic/83974-original-50-kickstarter-backer-and-i-still-have-not-received-my-key/
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