PoE Crashing, unplayable

[lecneri]

Description:

PoE keeps crashing, unplayable. Sometimes crashes on load, sometimes on encounter, sometimes looting. Everything makes the game crash.

 

Steps to Reproduce the Issue:

Open the game

Load the saved game

Open a box OR encounter OR wander around

Here an example https://drive.google.com/file/d/0B5t1YfMx_7hGQlVTdDlGTUpJNnc/view?usp=sharing

 

Important Files:

Crash.Dmp https://drive.google.com/file/d/0B5t1YfMx_7hGcHRXcnpaVmNSRW8/view?usp=sharing

 

Savegames

https://drive.google.com/file/d/0B5t1YfMx_7hGUmR2V05wUWpXV00/view?usp=sharing

 

Output Log

https://drive.google.com/file/d/0B5t1YfMx_7hGUTN4dDBLaWZyRUk/view?usp=sharing

 

System Specs

DXDiag https://drive.google.com/file/d/0B5t1YfMx_7hGanN3N3JhWUtxY00/view?usp=sharing

 

Screenshots

 https://drive.google.com/file/d/0B5t1YfMx_7hGQlVTdDlGTUpJNnc/view?usp=sharing

DxDiag.txt

2015-12-22_224112.zip

output_log.zip

[Aarik D]

Hello lecneri,

 

Thank you uploading all of those files, I really appreciate it! I took a look at your logs and everything looked okay. There was a new driver update for your GTX 560M on the 21, please update your driver and see if that helps. Also please verify your game cache through Steam and see if that fixes the crash issues. In your Steam library, right click Pillars of Eternity > Properties > Local Files > Verify Integrity of Game Cache.

 

Also please go to the Options settings in the game and go to Graphics and move the slider on the Graphics Quality all the way to the left. 

 

Thank you for your support!

[lecneri]

Thank you Aarik D for your answer, specially for this time in year where we all look forward to be with our families, so thank you again for your time.

 

Ok now directly to the point;

 - about the video's drive: I'm updating it right now.

 - about the game cache: I forgot to mention but I did that before coming here, also I've deleted and downloaded the game all over again.

 - about lowering resolution: I'll try that on holiday and I'll get back with news.

 

I'm also thinking in upgrade my Windows to 10, do you recommend? 

[lecneri]

Hello lecneri,

 

Thank you uploading all of those files, I really appreciate it! I took a look at your logs and everything looked okay. There was a new driver update for your GTX 560M on the 21, please update your driver and see if that helps. Also please verify your game cache through Steam and see if that fixes the crash issues. In your Steam library, right click Pillars of Eternity > Properties > Local Files > Verify Integrity of Game Cache.

 

Also please go to the Options settings in the game and go to Graphics and move the slider on the Graphics Quality all the way to the left. 

 

Thank you for your support!

 

Hello Aarik D,

 

I've put lowest Graphic Quality, upgraded to windows 10 and downloaded the proper and updated video driver and still crashing.