Game crash while creating character

[ek20a]

I recently bought the game. When I am starting new game and begin to create the character game slows down and after few minutes of black screen it finally crashes.

 

PFA DxDiag.txt - my specs

 

PFA output_log.txt

output_log.txt

DxDiag.txt

DxDiag.txt

output_log.txt

[Aarik D]

Hello ek20a,

 

Welcome to the forums, and I apologize for the late response. It looks like might need to update your graphics card. So please make sure that it has the latest drivers installed on both cards. Also make sure that the game is running on the correct graphics card. Let me know if that did the trick.

 

Thanks a bunch!

[ek20a]

Hi thx for reply. I did installed latest drivers when I was trying to make it work. Problem still occurs.

[Aarik D]

Hello again,

 

It looks like you are missing some files when I looked at your output log. Have you tried verifying your game cache through steam? Give that a try and see if that works.

 

Thanks a bunch!