Black screen for new games and after leveling

[Arcane Energies]

Hi,

 

I've been playing the game for a few weeks with no problem but after adding patch 2.0 whenever I try to start a new game or level a character in a previous game, all I can see is a black screen together with the tool-tip. I'm using a macbook pro with no added graphics card.

 

Please help.

 

Thank you.

[celliott]

Hello, Arcane Energies.  I'm sorry for your inconvenience.  Can you upload a saved game and output log to Dropbox and then post a link here for me to download?  That will enable me to further dig into your issue.  Thanks for your support and patience during this issue.