Hello

This is my first post ever, and I have been using computers since the time of .........punch cards. 

I have been playing Pillars for quite a while and it was working fine until tonight when  the game crashed and a pop up message appeared  stating it would be nice if I would report the crash to the developer.  I read the "how to report" instructions but I'm not sure where to "drop" the files, and when I try to compress the save game, and error file 2015-06-26-21444 I get a message saying the file was too big to upload.  The output log and dxdiag is attached. 

As I said, I am new to forums and did try to find where to post this ---I hope this makes its way to the developers.

Thank you.  

 

 

 

output_log.txt

DxDiag.txt

Hello, Pandora66.  Sorry for the inconvenience the crash caused as well as the time taken to try and find a way to post your save.  The best way to post a save is to upload it to Dropbox and then posting a public link here so we can download it and take a look.  I'll take a look at your other files in the mean time and let you know if I find anything just by looking at them.  Thanks for the ongoing support and patience with this issue.

Hi

Thanks for your reply. The original error occurred  at Pearl wood Bluff

when I clicked on the  rock to use the grappling hook to go down the cliff to the cave. 

  I did restart the game  from where I left off, and  I was able to continue  without error.

I am usually able to solve game issues by reading tech support   etc..  but  wanted to report this as the popup message asked so nicely  

 As for Dropbox,  I was not familiar with it  ( I looked it up on the web and have learned something new so all is not wasted)

 I was initially  looking around for a "dropbox" on this tech support page. 

    By the way, I LOVE this game!!

 Thanks again for answering --- Pandora66