I go to talk to the statue to get the key to go into the patient section of the basement and he acts as though he already gave me the key and I advanced the quest, asking "what in blazes happened down there?"  Is there a console command to add the key to my inventory or reset the quest?  Normally I'd shrug my shoulders but this is a main quest and if I can't get past this I'll have to start my whole game over!

Update: I opened the save file in winrar and deleted all references to the sanitarium since I've seen people say that fixes issues in other areas.  It did nothing.  From what I remember from my first playthrough, the statue guy needs to give you permission to access the basement to unlock the door, then you use a key to unlock the north ward.  So by skipping the bit where he gives you permission to go in it renders the quest impossible to complete- I can't use a console command to give myself a key, because there is no key.  And since this is part of the main quest, either there's a console command to autocomplete the quest or I just stop playing the game.

You must talk to Azo to get the key of the North Ward.

Edited April 29, 201510 yr by Suen

And Azo is in the locked area in the basement. The locked area is opened by talking to the statue upstairs, but I can't access the conversation where he gives me permission to go into the locked area. That is the issue I am having.

There is reports of the Warden refusing to talk, or skipping lines, so it's likely the patch 1.05 will fix that.

I'm also experiencing a problem at this part in the quest. I can't talk to the statue to get the key for below. I can click on him, but it doesn't open a dialogue box any more. I can't progress the main quest line. I have been told to go ask Ethelmoer about Azo, but he doesn't talk to me when i click on him.

 

plz help.