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Vertical lines crash/freeze


Sakkura

Question

Intermittently during gameplay, I'm getting a crash or freeze where the screen goes a solid color with vertical lines. Audio keeps playing, either normal music continuing, or a loop. No response to Alt-Tab, Alt-F4, Ctrl-Alt-Del or anything short of the reset or power button.

 

Not getting any crashes or artifacting in any other games or stress tests like Prime95, IBT, Furmark, 3DMark, Unigine Heaven, I have to assume this is not a hardware issue. Temperatures are also not an issue.

 

Hardware specs:

Core i5-3450

Asrock Z75 Pro3

2x4GB Corsair Vengeance DDR3-1600 CL9

MSI Radeon R9 270

Corsair GS600

 

Running 64-bit Windows 7 Home Premium SP1, and with Pillars installed on a 256GB Crucial MX100 (less than half full). Latest release GPU driver, AMD Catalyst 14.12.

 

I've attached an output log from the latest crash.

 

output_log.txt

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A few month back I bought an MSI Radeon R9 290x card and I had a lot of weird issues with it. I am on an i7 (Haswell chipset). I am now using a GTX 970 card and being quite happy.

 

But back on your issue...

 

If you are brave enough, you could try forcing a rendering mode for the Unity Engine.

 

Right click on Pillars -> Properties -> Set launch options

 

add -force-d3d11 parameter.

Keep in mind that it's not very officially supported...

 

There are also other parameters when looking inside the EXE. But I don't know what are these..

 

force-d3d9-ref  force-gles30    force-gles20    force-d3d11 force-opengl    force-d3d9  force-gfx-mt    force-gfx-st    force-gfx-direct

Edited by eLPuSHeR
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It sounds like a GPU issue to me. What's the highest temp your GPU hits while playing PoE? Have you tried using OpenGL as the rendering API instead of DirectX? AFAIK, this is the easiest way to force OpenGL: http://sfx.thelazy.net/downloads/ (reshade + sweetfx, the topmost download. When it's installed, it'll force opengl rendering.)

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...AFAIK, this is the easiest way to force OpenGL: http://sfx.thelazy.net/downloads/ (reshade + sweetfx, the topmost download...

Modifying the shortcut used to launch Pillars by adding the -force-opengl parameter would be quicker - see Unity3D Manual: Command line arguments for other options.

 

Temperatures seem unlikely to be the cause given the previous reply given - more system information (which the DirectX diagnostic should provide) is needed at this stage.

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What you could to is configure the host for a CTRL+SCRL_LCK+SCRL_LCK to generate a memory dump when it crashes. Then debug it. A !analyze -v using Windbg might be good enough, or even try whocrashed (bing it!)

 

- I'm a Microsoft employee, not available in all areas, thoughts my own, etc.

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