Quest log (Journal) empty

[Soiram]

Hi everyone,

 

I have been playing and fully enjoying PoE for the last couple of days. Last night I discovered that I had no entries in my Quest Log. The Journal seems to be updating (timeline and visions) but the Quest log is empty. I'm sure I have several ongoing quests. I loading a previous save and also tried quitting the game and starting again but the problem remains.

 

I am playing on a MacBook Pro 2013, OSX 10.9.5.

Processor  2,4 GHz Intel Core i7

Memory  8 GB 1600 MHz DDR3

Graphics  Intel HD Graphics 4000 1024 MB

Software  OS X 10.9.5 (13F1066)

 

 

The files are too large to attach here so below is a Dropbox link to a zip file containing my last save file, log file, and a screenshot showing my empty Quest log.

 

https://www.dropbox.com/s/o6miyv1u9csivuu/PoE_troubleshoot.zip?dl=0

 

I'd appreciate any help!

 

[Soiram]

An update on this. I started a new character and then the quest log updates normally (for the new character). 

 

I tried uninstaliing the game and reinstalling it and transferring the save files but the result is the same. The problem turns out is even worse because not only the quest log is not updated, but the character doesn't get any XP from the quests either. So although I'm going through the storyline normally, the game engine fails to recognise neither that I'm receiving nor that I'm concluding quests. No wonder I got the stronghold and I was still level 1...

 

So, eventually I just started a new game with the same character build and game choices and did everything from scratch...At least I was not too far into the game...But definitely a very annoying, if not game breaking eventually, bug!

[Sontar]

my quest log jumps to the journal every time I click a quest and anytime I click something in my journal it goes to the cyclopedia 

[Aarik D]

Hello Soiram,

 

I apologize for the inconvenience. When I clicked on your dropbox link, the link is no longer working. I'm glad starting a new game resolved your issue, but I would still like to get your files so I can take a look. 

 

Did you purchase the game through Steam? If so, please verify your game cache if it happens again. 

 

Thank you for your support!

[Sango]

Hi, I used to play PoE under win, but now I bought a MAC mini M2 PRO, so I wanted to play this wonderful game again. Unfortunately, there is a bug that makes it practically unplayable, namely empty quests. All tabs in quests (data disks, main story, secondary) are empty. I tried to play it for a while, where I picked up new and new quests and fulfilled them, so nothing appeared even once. Could you advise me what to do with it? Or is it just another MAC discrimination?

[Sango]

 

I will add a screenshot of the Quest logo