"There was an error connecting to multiplayer services."

[xAPOCRYPHONx]

I've spent the last few days trying to fix this issue, and tried everything the internet had to offer. My partner and I both got the game, we're in the same room, both have all the same settings front to back. I can access multiplayer but she gets the ^^^^ same message every time. She's got Open NAT. Crossplay enabled. No multiplayer restrictions set. Her own forwarded port on the modem and near perfect wi-fi connection. We've reinstalled, updated, and every other trick in the book. Can anyone offer a new suggestion? I know it's in preview state but knowing it works for others and for me is making this really frustrating. 

 

Thanks in advance!