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won't sign in to xbox live

ptrnt
in Grounded: Technical Support (Spoiler Warning!)

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I can't sign in to xbox live. It appears to me as if it were not connected; literally 'offline user'. What I can do? I hope you can help me. Thank you. 

Hi!

I'm sorry to hear that you've run into this issue while trying to play Grounded. I recommend submitting a support ticket, so we can investigate this issue. In the meantime, I have one additional question for you. 

Obsidian Support

Are you running the game as an administrator? 

Thanks!

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https://forums.obsidian.net/topic/130984-wont-sign-in-to-xbox-live/
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