I play in turn-based mode, when I arrive at the beginning of the pirate's fortress, before the start of the battle the game constantly crashes. Several times with the video sent a message to support. When will this issue be resolved?

Hello, have you talked with support from Paradox Interactive? 

They are the official support for the game. This forum, outside of recently launched games, is primarily peer-to-peer assistance so it may be best to cast as wide as net as possible.