Jump to content

Fails to run on steam

Recommended Posts

Just bought via steam.



-click play


-1 sec later, button changes back to play as if nothing happened

-repeat 3x

-verify game files = ok

Verify system req.

AMD fx 8350 8-core 64b

Win 7 64b SP1+

32G ram

4tb+ HDD space

GTX 1070ti

no interfering programs


So... As the developer suggests, the fellow player base should be able to help resolve this issue.


Currently the first I recieved was:  Refund.


Sadly, here is a link to my negative steam review:



Edited by Dan Kay
Link to comment
Share on other sites

I've tried running the exe directly, as well as the main-win64-shipping.exe it refers to and get this error each time:





*edit: My best guess at this point, is that it doesn't like the fact that I have 3 monitors connected.

I have also searched through every folder below the install folder. advapi32.dll is not located in any of these.

**edit2: Going through their support site.


Their windows support link (https://support.xbox.com/help/subscriptions-billing/buy-games-apps/buy-and-install-xbox-games-on-windows-10) gives the below result also.  Not very encouraging thus far.


Hey, what happened to this page?

It may have a new location or may not be available anymore. Try this:

  • Start again from the home page
  • Make sure you typed the URL correctly
Edited by Dan Kay
Link to comment
Share on other sites

Hey Dan Kay! I'm sorry to hear that Grounded isn't working correctly for you on Steam. There are a few things you can try to help resolve this issue. First, I recommend making sure that your OS and video card are both up to date. Next, if you haven't already, I suggest reinstalling the game. If either of those solutions doesn't work, please submit a support ticket so we can record the bug and submit it to the team for investigation. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...