Game randomly exits to desktop

[Trippy86]

Hi

I've been trying to play the outer worlds through Xbox game pass on PC but it keeps randomly quitting to the desktop lasting anything from 10 - 60 minutes

I've tried the latest gfx drivers including some older ones, tried limiting the FPS to 60 and reinstalling the game but none have helped

I have no issues running other games on Steam or gears 5 on Xbox game pass.

Anyone have any ideas as to what could be causing this?

Here is some spec info, thanks for the help

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System Information

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      Time of this report: 6/6/2020, 18:10:57

         Operating System: Windows 10 Pro 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)

                 Language: English (Regional Setting: English)

      System Manufacturer: Gigabyte Technology Co., Ltd.

             System Model: To be filled by O.E.M.

                     BIOS: FD (type: UEFI)

                Processor: AMD FX(tm)-6300 Six-Core Processor (6 CPUs), ~3.5GHz

                   Memory: 8192MB RAM

      Available OS Memory: 8150MB RAM

                Page File: 6483MB used, 3586MB available

              Windows Dir: C:\WINDOWS

          DirectX Version: DirectX 12

      DX Setup Parameters: Not found

         User DPI Setting: 96 DPI (100 percent)

       System DPI Setting: 96 DPI (100 percent)

          DWM DPI Scaling: Disabled

                 Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported

 DirectX Database Version: Unknown

           DxDiag Version: 10.00.18362.0387 64bit Unicode

 

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Display Devices

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           Card name: NVIDIA GeForce GTX 1050

        Manufacturer: NVIDIA

           Chip type: GeForce GTX 1050

            DAC type: Integrated RAMDAC

         Device Type: Full Device (POST)

       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

 Device Problem Code: No Problem

 Driver Problem Code: Unknown

      Display Memory: 6052 MB

    Dedicated Memory: 1977 MB

       Shared Memory: 4075 MB

        Current Mode: 1920 x 1080 (32 bit) (60Hz)

[Trippy86]

Anyone have ideas? Driving me insane and it's unplayable

 

[cstanick]

Hey Trippy86! I'm sorry to hear about this issue you're having with The Outer Worlds on PC. Have you tried looking at the Windows Event Viewer after the game crashes? If you haven't, can you please do so? After you look at that information, I recommend turning down all the visual settings to their lowest and seeing how the game performs then. Please let me know if that prevents the crashes, or nothing changes at all. I hope you've been able to stay safe and healthy out there.

Thanks and have a good day. 

[Trippy86]

Where specifically in event player should I look? Never used it before

It crashed again for me on lowest gfx settings

 

 

[Trippy86]

I'm unfortunately no closer to resolving this problem

[cstanick]

Once the game crashes, open up the Event Viewer and open the drop-down menu for Windows Logs. Next, select Application, and it will generate a list to the right. Sort the list by most recent and see if there is a Warning or Error that matches up with the time you played the game. Highlight that line item, and it will display some info below. Click on the Details tab and post that information. I apologize it took a while to get back to you, but I hope this information will help.