I was standing by the entrance to primal nest which is near emerald vale community center

I opened my menu to check something and when i exited back into the game my character started falling through the ground until he died

Hey Wikyle,

I'm sorry for the issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time.

We apologize again and thank you for your patience while we work to resolve the issue.