My parties are lost after logging in to asmodee account

All my characters and parties disappear when I log into my asmodee account. They re-appear if I log out.

 

This happened after I've created a second party. Until that moment, the account was syncing without problem. Now, if I want to keep progress I have to give off on the account sync, or start over

 

What platform are you on?

Android

What version of the OS are you running? Android 7.0

What model is the device?

Huawei P9 (EVA-L09)

What is your PFID#?

BD4865679A1087C4

Have you submitted this issue to support@obsidian.net?

Have you submitted this issue to support@obsidian.net?

Not yet, will do

 

Thanks!