Oops the game crashed

[Cromagnon]

I have played about 31h of Deadfire and all add-ons using Steam.  I was finishing up the quest where you collect the three parts of the ode/poem in the Neketaka crypt.  After collecting what I think was the last piece, I exited the room, and the game crashed.  A message said that it had not saved the most recent information to avoid corruption.  The autosaves were still present on the load screen, and as it was late, I decided to come back to it another time.

 

A couple of days later, when I try to launch the game I get the above message.  The error file says "PillarsOfEternityII.exe caused an Access Violation (0xc0000005) in module PillarsOfEternityII.exe at 0033:84ea3737"

 

Things I have tried:

1. Updated Nvidia driver

2. Verified integrity of game files

3. Uninstalled game

4. Re-installed game

 

For some reason, it won't let me upload the error.log file, says I am not permitted to upload this kind of file.

 

Any help would be appreciated.

[SChin]

Hello Cromagnon,

 

I'm sorry you crashed and can't get back into the game.  If you could send anything pertaining to this issue to support@obsidian.net along with your forum user name and a link to this thread as a reference that would be great.  Things that would be useful would be the crash folder(error.log, output_log.txt, crash.dmp) and a screenshot of the error that pops up when you attempt to launch the game.  If needed, you can find instructions for those files for the crash folder here.

 

Thank you, and sorry for the inconvenience this is causing you.

[Cromagnon]

Done, thank you.