General (For all issues)
- What platform are you on? Android
- What version of the OS are you running? 7.0
- What model is the device? Huawei P8
- What is your PFID#? ???
I installed the App a few months ago. I bought the Characters addon, and the full Rise of the Runelord adventure.
I played several times and it worked well.
Eventually, I stopped playing for a while, lack of time.
I wanted to continue the adventure a few weeks ago, but the app does not load anymore. The splash screen appears and then it ibecomes frozen after a few second.
Can I uninstall the app, then reinstall it to see if it solves the issue?
If yes, will I have to re-pay for the addons?
And will I lose my progression?