Hi,
most people spent their time in public transport with apps on their mobile, which means loosing connection is a very frequent event to the majority of your customers. So why is connectionloss allowed to deal so much trouble?
I have already lost a lot of purchased chest cards and won cards due to playing PA in the subway. On the other hand, errors where cards spontaneously double their existance are rather few.
How can I reclaim such losses?
Cheers
PS: Imho: Errors and bugs (like purchased cards "lost" while entering subway) due to connectionloss are avoidable and should be fixed once and for all.