For some reason I couldn't start a new topic in tech support. I'm at the Faculty Lounge trying to get the silver key. I defeat all the kids in there and I can't see or find a key anywhere. There's a hand/arrow pointing down near a kid down on the ground. I press space to talk to him, he just makes a noise and that's it. I've searched all the containers and kids and nothing. Glitch or am I missing something obvious here? I've tried reloading a checkpoint and doing the part over, same results.