Just a point of interest I've noticed from browsing these forums:
The devs don't care much about you. Out of all the topics listed here, not a single one has had a developer response, not one. A lone moderator and a solitary administrator are all you will get, and only if you are lucky. Most stores won't refund money for an opened game, so as far as they're concerned, they have your cash and could frankly care less if the game runs on your system. It's always fascinating how companies fall in to the trap of "we've got their cash, so screw them and their problems". Customer service does matter, and being ignored when the product you just shelled out a hefty chunk of cash to use doesn't function is simply unforgivable to the customer base.