BugToxin

*Update - Just got an email from support letting me know a programmer was working on it and would fix.

So I'm a new player and like the game. I first got the Ipad version, and paid for the Rise of the Runelords package. Then I created an Asmodee account, BugToxin #9391 Then I bought the Steam / PC version and the Obsidian Upgrade Package. For some reason the steam version automatically made me BugToxin #6714. I did not create this account, it just created it for me. I then tried to log in to Asmodee on the account I had recently made, and the system AUTOMATICALLY linked the accounts. Now, when I am logged in as BugToxin #9391 I can't play the Rise of the Goblins on EITHER PC or Ipad. When I log out on the PC, the game defaults back to my 6714 and I can play both campaigns, but only on PC. What is the fix? I only want one account, and I want to be able to link the two to play the same cards, dice, characters, and DLC on both systems. I also sent in an email yesterday, waited all day and still no response. How long does this usually take to get a fix?