Laton13

Obsidian support just did a great job sorting out my issue. Thanks, love the game.

That's fair enough. I wasn't been funny it's just that I work for a tech company and we are a lot smaller than Obsidian and we provide 24x7 support for our products. I have no problem with people having the weekend off. However, an automated response may be an idea to let people know that their issue will eventually be looked at. Anyway thanks for your response and it's good to hear that they do follow up on the support issues.

Hi, the same thing happened to me. I have emailed support with my pfid and reciept but heard nothing back. Any idea how long they take to reply. I love the game but I won't be spending another cent on it until I get what I paid for or a refund.