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fmj

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Everything posted by fmj

  1. Ok, thanks for your responses. I was obviously pretty confused and most irate about just what was being dl'd. It was patch 2.01 which I thought was still in beta, but apparently not. Due to the number of game breaking bugs being reported due to 2.01, I was reluctant to DL it as I'm playing a druid, have waited 6 months for patch 2.0 to be released, and did not want to risk my playthrough being stalled/ruined. Word is that 2.01 was pushed out (knowing there were game breaking bugs contained in it) because the dlc was unplayable. Basic communication does matter, basic respect towards your consumers does matter. The store page and forums and "view news" button on Steam make no mention (zero zip nada) anywhere about the 2.01 patch even being released. I saw no response from any Obsidian employee acknowledging the game breaking 2.01 bugs introduced with that patch. Nor is there any official mention about 2.02 beta being accessible via steam. This creates a lot of unnecessary confusion for your consumers when suddenly a 1+gb dl begins. I would have taken other precautions to NOT dl 2.01 if I knew, until a more stable patch was released. At this point, 6 months post release, I have been able to play very little of your game due to waiting for balance and bug issues to be handled and resolved. Kudos on continuing to support your game. With that said...its also painfully clear that these patches are being released because there are major problems both needing to be resolved and being created with the new patches. Obsidians communication has certainly been piss poor to its customers on Steam which only adds to the frustration and is entirely avoidable on your end. I do hope this is addressed down the road. I've uninstalled the game and may or may not come back to it in the future when things are resolved. Nor will I be purchasing anything from Obsidian in the near future. Please consider letting your peeps (customers) know wtf is going on with your patches and communicating that clearly to your customers, we care and would like to be treated with the same respect. Both our time and your time is valuable. For now I'll chalk it up to a bad meal and move on.
  2. I am opted out on betas. Now I see the confusion, to my point...is it so difficult for Obsidian to communicate via steams forums what is going on with patches? Last pinned update from Obsidian is about 2.0 patch being released. There is absolutely NO communication from them on either the pinned forums OR the store page regarding a patch 2.01 OR beta 2.02. I can't even get info on whatever the heck is being dl'd at 1+gb from Steam. What sort of communication is this from Obsidian? There are numerous reported bugs from 2.01 breaking games. A company quick to take money and non-existant on communicating patches released...whatever, I'm done wasting my time on this. Frustrating to say the least. Okay with you if I download a gb+ worth of stuff on your computer without telling you ANYTHING about what it is or responding to it breaking your game?
  3. So Obsidian- I purchased your game in March on Steam, waited for 2.0 patch to balance and play a stable game (6 months later). I am NOT signed on to your betas via the Steam options. So wtf is up with being forced to test your untested BETA patches? I play offline, when I went online today the game began auto-patching. When I clicked on "view news" to find out what was being dl'd you provided absolutely no information on the beta-patch. Your last communication on Steams game page is from Aug 28th selling your DLC, your last patch communique is from Sept 5th on the forums regarding the 2.0 patch. I am well aware that the beta 2.01 patch broke the game for many players. Why would you force untested BETA patches on your consumers? Now on to 2.02 beta with who knows what problems. You have lost a customer. It's clear your communication (or lack of) is poor, I'd say unacceptable. Is Obsidian so clueless that you believe this to be acceptable? Fortunately for your company and business you do not have a retail space where consumers can see you face to face to communicate and request refunds for a product and business practices that are clueless and broken. Obviously you do not care about your consumers other than getting their money...your customer service and communication to them is abysmal. Please fix your f'ing auto BETA patching system. I will now uninstall your game, hopefully (maybe) wait for a stable patch where I can actually play and get some value out of the game that I purchased 6 months ago and have still not played. Please spend some time properly communicating wtf is going on to your customers (like ON Steam) rather than just focusing on selling your next product. You've lost my business for any future products you release. Obsidian, give yourselves a company wide pat on your backs for a job poorly done and my money in your pocket!
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