I bought KOTOR2 just 2 days ago, June 29. The installation was borked. Several tries later (and after reading the forums), the game was installed. But then it crashes during character creation.
So I autopatch the game. The patcher downloads, but hangs after it finishes. I try twice, before manually downloading the EXE update. The manual update gets 96% complete and then fails to find a critical file.
I paid $45 for the most under-developed game ever produced. I will never again purchase a game developed by Obsidian. This type of product is expected for MMORPGs, but for a retail off-line game, this is truly pathetic.
I applaud your efforts to patch the game, it shows you care about your company's reputation. But for me, your reputation is ruined. I'll try just a tad longer, but after 2 days effort, I'll probably break the CD and move on.
I appreciate the effort of the forum members. You've helped me this far along. Obsidian should be paying you, IMO. You've done more than can be expected of any "customer". A few bugs "here and there" have come to be expected. But I won't tolerate this level of crapiness.
/rant off