StrykerofChaos

I had a single pledge that included two copies. From kickstarter: $65 pledge, "Previous reward tier + BOX VERSION OF PROJECT ETERNITY. The boxed copy will include a DVD version of the game and a printed manual. This is in addition to the digital version of the game (so 2 copies total!). Please add $15 for international shipping."

A few weeks ago (Update 89) they presented the issue they would like to give people who ordered physical copies the chance to play on Day 1 even if the discs were late. To remedy this, they said physical copies would be given a digital key. Yes, I already had a digital key, but I ordered two copies of the game, and one was physical. I ordered two copies so two people could play it, so I still needed the second key. The first digital key (redeemed on steam) is only good for one person. You can find links to Update 89 and 90 here: They did take this into account in Update 89 ( http://forums.obsidian.net/topic/70459-update-89-backer-rewards/ ) and then in Update 90 ( https://forums.obsidian.net/topic/70586-update-90-shipping-and-strategy-guide/ ) They stated they would give out a digital key for all physical tiers so that we could play Day 1. I kickstarted TWO copies. A digital and a physical. This would imply that I would get a second digital key based on the poll results and their posts. It seems that they didn't take into account that I ordered two copies for two separate people, and now only one can play.

I had a single pledge that included two copies. From kickstarter: $65 pledge, "Previous reward tier + BOX VERSION OF PROJECT ETERNITY. The boxed copy will include a DVD version of the game and a printed manual. This is in addition to the digital version of the game (so 2 copies total!). Please add $15 for international shipping." Good luck with your drawing. My Zbrush Sculpting is taking a back seat this weekend so I know your pain!

You're a saint! I apologize for the ruckus but it was a major concern with the SO at home when only one of us could binge play this weekend. You've saved me.

Hey @Lephys I understand what their intent was. To make sure all users who ordered a physical tier could play on day one. It's a great idea because of the delay in shipping. However...the way they handled people who kickstarted a tier that contains both digital and physical copies got the shaft. They just assume one digital key is enough, that only one person is playing. I got two copies of the game so two people could play. It's a DRM-free disc, an extra digital key means nothing because that disc is essentially as many copies as I want. They offered a digital key to all physical tier backers. Just because I already have a digital key (for myself) doesn't mean that I don't need a digital key for the physical copy (for my girlfriend). It's a separate copy of the game. I ordered two copies. The fact that I ordered a digital copy should have NO WEIGHT on their offer of a digital key for physical tiers. Someone is still having to wait. For what it's worth I already contacted support, but I haven't yet received a reply and thought I'd come to the forums to discuss if this was a recurring issue. In my mind I should have received a digital key because that's what they promised. The "you dont get a 3rd copy" argument seems moot when the physical disc is DRM Free. That's how they are able to provide digital copies to begin with for physical tiers.

They did take this into account in Update 89 ( http://forums.obsidian.net/topic/70459-update-89-backer-rewards/ ) and then in Update 90 ( https://forums.obsidian.net/topic/70586-update-90-shipping-and-strategy-guide/ ) They stated they would give out a digital key for all physical tiers so that we could play Day 1. I kickstarted TWO copies. A digital and a physical. This would imply that I would get a second digital key based on the poll results and their posts. It seems that they didn't take into account that I ordered two copies for two separate people, and now only one can play.

Hello I ordered the $65 backer version which includes a digital and physical copy of the game. Recently there was a poll conducted to determine how you would handle physical copies being sent out at a later date. Unless I've read incorrectly, the physical copies are shipping late, and you are providing digital codes so that you can play on Day 1 in place of the physical editions. Currently I have one key in My Products. Should I be expecting two keys? Is a second key available when the rest of the digital rewards are unlocked? Will I have to wait until the physical copy arrives? Please let me know if I'm mistaken. I've got two people hoping to play today if possible! Thanks.