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General (For all issues)

  • What device type are you on? iPad Air 2
  • What version of the OS are you running? iOS 9.3.2
  • What model is the device? iPad Air 2

Store Issues

  • What products were purchased?  Daily Gold, Rise of the Runelords Bundle
  • What products are missing (if any)? Prior to the 1.0.3 update, several days of Daily Gold were missed due to timers greater than 24 hours.

Gameplay

  • Is pass & play on? No
  • Is permadeath on? No
  • Tutorial, Story Mode, or Quest Mode? Both Quest Mode and Story Mode have different issues.
  • Characters in Party: Kyra and Merisiel are the make-up of both parties.
  • Location of each character:
    • Quest Mode: Kyra @ Academy, Merisiel @ unsure (not the academy), unable to interact when I access Quest Mode.
    • Story Mode: Kyra @ General Store, Merisiel @ General Store
  • Turn Order:
    • Quest Mode: Kyra then Merisiel
    • Story Mode: Merisiel then Kyra
  • Scenario & Scenario Difficulty.  If on non-normal difficulties, which wildcard powers are in play?
    • Quest Mode: Standard Difficulty, unable to interact when I access Quest Mode.
    • Story Mode: Standard Difficulty - The Skinsaw Murders, Undead Uprising 2-1
  • What card was encountered when the issue occurred? (Or check, or card just played, etc)
    • Quest Mode: During Kyra's turn, after using the heal spell, clicked on recharge, card disappeared, no dice appeared, unable to interact with the screen (have to exit app to do anything).
    • Story Mode: During Kyra's turn, after closing the General Store, dice to add cards appears and can be rolled (random number each time, not a fixed number), cards appear to go into location deck, when top card is pulled to give to Kyra's hand, the background goes black and card does not appear.
  • Did the issue occur on the first explore or a subsequent explore?  If subsequent, what card did you last encounter?  What was its resolution? (IE, you just encountered an enchanter and failed the check, and on an additional explore you ran into a blessing of the gods but didn't auto acquire it)
    • Quest Mode: Subsequent Explore (unsure of last card encountered other than Heal spell)
    • Story Mode: First Explore (Kyra moved to General Store to banish a card to close location)
  • Did other characters aid the check?  What did they use to aid it?
    • Quest Mode: No
    • Story Mode: No
  • Was the encounter a Horde? (Skeleton Horde, Goblin Raid, Zombie Nest, Zombie Horde, Garrison Location Power w/ multiple characters, Henchmen encounter in Black Fang w/ multiple characters) No

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