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Solving "HELP" Issues

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    (5) Thaumaturgist

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  • Location:Houston, Texas
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This goes to everyone posting a "Help" Topic. What is a "Help" topic, here is a example.... "My game isnt working" Now as much as we'd like to help you on your problem saying that does nothing what so ever. Heres an improved "Help" topic, "Everytime I visit Nar Shadaa my game crashes". Now this is a little more helpfull because most issue's with KOTOR 2 are recurring in other people's games. So most of the time we have ran into this issue before and know how to solve it. HOWEVER, there is still a huge gap in your "Help" topic. First of all we NEED to know what kind of system you are running.

How can you do this..

1. *NOTE- this way is helpfull if you need help in knowing if your computer can run most computer games. Just find the game and take the test... easy as 123* Well Heres an easy way. Click on that link and to the right there is a box that says "Game Select" click on the arrow and select any game (because at this point it doesn't matter) and it will load you to another page, you are required to download a program. This program takes no longer than 2 minutes and is sometimes blocked by pop-up blockers. Just click the pop up at the bottom of your URL bar Select "Download File" and wait and you will be redirected. It will load the game listing all needed information, go ahead and write that down in your "Help" topic and in no time someone who is a regular in these forums will most likely assist you.

2. Heres another quick and painless way to figure out your information. This involves clicking Start>Run (for Vista its Start>All Programs>Accessories>Run)type "dxdiag". Wait for the bar at the bottom left to finish and disappear and select "Save All Information" a good choice to save it is on the desktop for quick use. Save it, go to your desktop and double click the dxdiag which is in text form now... copy and paste only this selected text depending on your issue if your sound is your problem list your sound information under "Sound Devices" however please still list your "System Information". Scrolling down the text you can see these as titles.. under them is some of the information you need to post... Below me is the information we're looking for.

System Information:

Operating System: Windows Vista™ Home Basic (6.0, Build 6000) (6000.vista_gdr.071009-1548)
Language: English (Regional Setting: English)
System Manufacturer: Compaq-Presario
System Model: RQ416AA-ABA SR2168HM
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Sempron™ Processor 3400+, ~1.8GHz
Memory: 1918MB RAM
Page File: 1214MB used, 2843MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10

Display Driver:

Card name: NVIDIA GeForce 6100 nForce 420
Chip type: GeForce 6100 nForce 420

You will see this information almost exactly as it looks above execpt of course after the : is your own computer's information. LIsting this along with your actual problem is a big step in making sure you enjoy your Knights OF the Old Republic 2 and have no issues running it.

Thank you for reading this incredibly long topic enjoy your further gaming with Obsidian. If you have any problems concerning this thread contact me at darthrevan909@yahoo.com

Edited by Bass-GameMaster, 02 July 2008 - 02:53 PM.

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