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Posted

I bought this to have something to do while i waited for nwn 2. My problem is that when i try to install it via steam i get a message "Your purchase is still being processed - Steam will notify you when the transaction has been completed. Until then, this game is not available to play."

 

Now it as been like this for about two days and i am getting angry and i'm wondering if you guys got any advice about this. I will never use steam again!!

Posted

I have no idea. :)

 

Do they have any sort of toll free tech support you can call?

 

Or a FAQ for their service?

Posted

I read some where on thier teach suppurt that it whould take between three to four hours its been days now. And staems teach suppurt sucks i have not been able to find any adress to send my problem to, not any number to call either.

Posted

I wish I knew something that could help you. :)

 

Hopefully someone with some knowledge will come by this thread. :x

Posted

From the www.steampowered.com support:

 

"I am receiving the "Your purchase is still being processed - Steam will notify you when the transaction has been completed. Until then, this game is not available to play." error when attempting to play a game I just purchased - what should I do?"

 

Answer:

 

You will receive this message when our Credit card processor are unable to handle the amount of transactions we are attempting to process - when your subscription is authorized you will be emailed your receipt for the transaction.

 

 

Important Note

 

If you receive this message for more than 2-4 hours after completing your purchase - or if you receive this message after receiving your receipt for the purchase - please try logging out of Steam and logging back in to ensure your recent purchase is recognized on your Steam account.

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