Left-handed button toggle PS5

[barryamazing]

Hi hi, 
I just bought OW2 for the PS5 and was glad to see that we're allowed to adjust buttons within the game. I wish it were a complete re-mapping, but it seemed serviceable. I have a limb difference, making it waaaaaay more enjoyable to play if I'm able to swap triggers.

I was very disappointed to discover that when I switched the L1/R1 triggers (and the L2/R2), the left stopped doing anything, and the right did both things.

So it went from right-handed:
Left: Aim
Right: Shoot
To left-handed:
Left: Nothing
Right: Aim AND Shoot

Maybe related, I reset to factory settings, but the interface remained toggled for left-handed place, and the controllers responded as though it had been reset. They were counter to each other.

Something is janky here.

I've restarted and tried a different control. The problem persists.

Thanks for any help or insights!