[Quest Bug] Unable to interact with burn controls in the midpoint to the endpoint quest

[syabi]

I cannot interact with the burn controls in this quest leaving me trapped in the room and can't get out due to the electric field barrier thing. I was previously able to interact with the controls previously but decided not to do anything yet and saved the game then quit. today when i load back in, I'm unable to interact with the burn controls no matter what i do, die, kill everyone, reload save, restart game, heck even reinstalled game, and i've got no manual & auto saves before entering this room, can someone help please.

i do not like the idea of having to start a whole new game

[JoshuaGoss]

This same issue happened with my account. I logged off before finishing the quest and when I logged back in the ability to access the burndown controls aren't present even though the indicator icon is. I contacted Obsidian support recorded video of the issue and was transferred to another department who I haven't heard from in over a month. It absolutely sucks the amount of time I put into the game only to be trapped. I have no heart to restart.