no bonus packs ps5

[mimemike]

I bought the deluxe edition, beat the tutorial, got no bonus packs. deleted and re-download 3 times, play thru tutorial again and still no dlc.

please help, I did give you 100 dollars it would be nice to actually receive some content.

[Gilmzy]

Same here, made an account for this reason. 

[Monkey boy215]

I preordered it a month ago

[Thomas Speaker]

No Consumerism here either. I did my part.

[Thomas Speaker]

I posted 3 hours ago? Lift the veil. Not 100. 106 and change. If I did something wrong do tell. 

[atdavis84]

Same issue and also on PlayStation platform. Loving the game so far but want or wait to get that content before going much further. 

[Thomas Speaker]

Good ole Corpo. Left out my part of the deal.

[Ogreking]

I've also deleted game and all save storage three times, restarted gameplay, passed the tutorial, and still no premium edition extras.

[Thomas Speaker]

They contacted me straight away. Thanks for Caring. 20 hours into this Masterpiece. Bravo

[DonnaB]

It's all in game content as 'usable', no option to install or delete though. Odd and annoying. The DLC pass is there too, which is the main reason I paid the extra.

[Jackalgirl]

I figured out an issue on the XBox where I got my premium stuff, but not the sprat.  Turns out that the pet feeder in Incognito doesn't load until you purchase a pet. 

So, I'm wondering whether, for PS5 users, if purchasing a pet will load the pet feeder, which will not only bring in your sprat and Zane's Drone, but might also drop in your premium items too.  I've asked a friend to give this a try, but if anyone is willing to try it out: you can buy a pet in the ARC facility if you've obtained the ARC credentials (and have full access to the base); the Quartermech sells it.  Not sure if Fairfield has a pet for sale somewhere; I'm going to take a look.

Update: No pet for sale in Fairfield (that I've been able to find yet).  But you can recruit a pet at the Crabble Farm, which is on Paradise Island down the road that leads in the opposite direction from Fairfield from the landing pad, past the Desalinization Plant. You'll have to fight your way through a bunch of Crabbles, but once you're at the farm, as long as you have a fairly high Medicine or a Trauma Pack, you can heal little Lucy the Crabble, then examine her again, and she'll want to follow you home (at which point you can send her straight to the ship).

Update 2: Thanks to asta666 for trying it out.  Unfortunately, it didn't work, but that's another data point for the devs, so hopefully it'll help them figure it out and get a patch out asap for PS5. : )

Edited 49 minutes ago by Jackalgirl

[Blaauw]

I have the same problem. Paid €99 euro’s on friday, now its sunday evening and still no bonus pack. What is going on? Can we get a refund? B_L_A_A_U_W is my ps-account….

[MushShroomQueen]

Same issue I pre-ordered this as soon as it was available for the PS5 and I'm really disappointed. I have a feeling once it's fixed we'll have to restart the game too so I've not even played it since I found out that it wasn't working. 

[asta666]

Same problem, the premium edition items will be useless now! Will we get any compensation?

[Jackalgirl]

55 minutes ago, asta666 said:

Same problem, the premium edition items will be useless now! Will we get any compensation?

Could you scroll up three (3) messages above your post, and see if getting a pet solves your problem?  I don't know for sure that it will, but I'm hoping someone will give it a try and report back, because either way it might give the devs a hint as to where the problem lies.

Edited 1 hour ago by Jackalgirl

[asta666]

Hello,

No, I received an pet from a farm and it didn't change anything. No items or pets related to pre-orders or premium edition.

[Jackalgirl]

30 minutes ago, asta666 said:

Hello,

No, I received an pet from a farm and it didn't change anything. No items or pets related to pre-orders or premium edition.

Ah, drat, I was hoping that would recursively fix the problem.  It's still a good data point for the devs tho, I think.  Thanks for trying!