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I keep getting "Connected Xbox Network Account Required" message every time I click on Multiplayer. (STEAM & Xbox PC Gamepass)


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Posted

I had this issue as well I start the game like normal then press the home button highlight the game press start and click quit then restart the game it works every time.

Posted

PC: i have this exact issue. i tried disable and enable crossplay, logging into my xbox account, logging out, logging back in. 
iven when im logged in my xbox account on pc and in grounded 2 i still get this exact problem, i cant play multiplayer. im not interested in playing singelmode.

i have tried all yt help videos with this i can find and still no luck

 

what do i do?

Posted

I am getting exactly the same problem on Series X and cloud. My Xbox account is logged in (correct profile showing at the top right) but I get this message everytime i click Multiplayer. Have tried "quitting" the game from Xbox home to remove any quick resume problems....have tried reinstalling...all to no avail 

Grounded 1 works fine ... just Grounded 2 is screwed for me at the moment. I have two very frustrated boys that cannot play together

 

Posted

Can confirm getting the same issue both before and after hotfix on pc steam version. Have tried everything mentioned above, have also followed the Gaming Services repair instructions for the hotfix issue in case it was related but no change.

Posted
21 hours ago, fixyourgameretards said:

I have tried all the troubleshooting tips I can find and nothing ends up working, it's happening on both Steam and PC Gamepass, is anyone else experiencing this message?

Screenshot2025-07-30141128.thumb.png.e2a35ed8f323297766ca63f104477d28.png

Same exact issue and screen i get. It does this on PC and on my Xbox. I just wanna play 😞

Posted
6 hours ago, GambinoGambino said:

I have an open support ticket open ... other than the please tell us your problem I haven't seen any movement on this. Do you all also have support tickets?

Yep, i made a ticket the other day. Still nothing. I've even tried posting comments on their social media posts to try to get this noticed. 

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