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Xbox Sign in with your xbox live account issue

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Since relese have not been able to access multiplayer, apon clicking the multiplayer tab it ask me to sign in with my Xbox live account,after completing this it loads in my xbox gamertag top right of the main menu,then i re-click the multiplayer tab and it pops up again asking to sign into my Xbox live account, this happens repeatedly after attempts of restarting the game and reinstalling, i have had this issue since the release. Please help. I am currently using the Xbox S and i live in New Zealand


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