Game will no launch PC

[craiger1987]

So I got the game from the Microsoft store for PC. Installed fine and i played it for a while. then i noticed that the shortcut i had made had gone blank. tried to launch the game using it and it just opens the Microsoft store to the Gaming Services app page. The app is already installed on my PC. I tried launching the game from the start menu, just opens the MS store to gaming services. I tried launching the game from the MS store in my game library. I hit the launch button but literally nothing happens. I would try uninstalling gaming services and reinstall but theres no option to uninstall it. what gives???

[craiger1987]

.....

Edited November 24, 2019 by craiger1987

[OEI_Wolf]

I'm sorry for the late reply. To expedite your issue, if haven't done so already, we ask that you please visit http://privatedivision.com/support and report the issue there. This will get your issue into our publisher's queue to ensure the fastest possible turn around time. Again, I apologize for the late reply and thank you for your patience.