Jump to content

Recommended Posts

Posted

I bought The Outer worlds on release day and played for a few ours that night. The game loaded fine, saved fine. The next day when I went to play, all I could get was a "cannot recognize disc" error. I tried many other games to see if I would get this error again, but no problems with them. Yet, whenever I tried Outer Worlds, all I get is the disc error. I tried to return the game from where I got it, but they were out of stock so I had to wait 10 days to exchange it. Flash forward two weeks, I exchanged the game, put the new disc in and it did the same thing. I know it is not my PS4. Everything is up to date. I have deleted and reinstalled The Outer Worlds many times, tried playing without version 1.01 update, with the update, still get the error message. I finally got it to play for about 4 hours, downloaded to an external hard drive, and it seems all was fine. However, tonight I go to play....the same "cannot recognize disc" error. Damn. Any ideas what the problem could be?  Please help, it would be MUCH appreciated. Thanks in advance!

  • 3 weeks later...
Posted

I'm sorry for the late reply. To expedite your issue, if haven't done so already, we ask that you please visit http://privatedivision.com/support and report the issue there. This will get your issue into our publisher's queue to ensure the fastest possible turn around time. Again, I apologize for the late reply and thank you for your patience.

--Doug.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...