Valsora Posted November 4, 2019 Posted November 4, 2019 So I have a Dell Inspiron 5675 desktop, when I first bought the game over a week ago I opened it up and decided to let the game detect the graphic settings. Instantly my PC died right as I hit the button. Fast forward a week, its repaired with a new/refurbished power supply. I figure "hey well, guess the old power supply was a dud! Lets try this again" - I hit the button, detect graphic settings. Poof. Power supply is dead again. After reading up on the unit on some tech websites I understand the power supply doesn't have a superb output, but it is within the needs of the system. In the mean time I have the poor technician's boss coming out... hopefully not too long a wait... but is this an issue with the way the game detects the settings, or with the voltage of the power system?
oei_um Posted November 6, 2019 Posted November 6, 2019 Hey Valsora, I'm sorry for the power supply issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue. 1
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