Cannot use ladders

[Arthur Hutchinson]

I am playing on a Windows 10  machine. When attempting to use a ladder the screen prompts " press e to use ladder". I press E and am spun around 180 degrees without using the ladder. Anyone else experiencing this problem?

 

[oei_um]

Hey Arthur Hutchinson,

I'm sorry for the ladder issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time.

We apologize again and thank you for your patience while we work to resolve the issue.

 

[Arthur Hutchinson]

Thank you for the prompt and courteous reply!