Choppy video and desynchronised Audio

[Phillip James]

I am experiencing multiple issues with my game on the xBox1 X. The intro video and associated audio is choppy, stalls and the audio isn’t synchronising with the character? Tonight I went to play the game and it wouldn’t run from the xBox desktop. It kept returning to the desktop.

I would be grateful for any advice or confirmation that others are getting this too? Cheers 

[OEI_Wolf]

Hello, Phillip James.

I'm sorry you're experiencing issues with the Xbox One X version of the game. We'll have our team look into this. Please send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize for any inconvenience.