Game wont launch

[ktrain]

I purchased the game on The microsoft store and the game wont launch. I then updated my drivers, restarted, did all i could think of and still no dice. 

I then returned it and purchased it on Epic games launcher thinking its the launcher. No dice yet again. 

I meet all the system requirements, my drivers are up to date, but the game wont launch. 

[hangons1234]

having same issue here. 

[Dorgrin]

Does the game appear in the list if you press Windows key + X, go to Settings, click Apps, and search for The Outer Worlds in the list?

If so, do Repair and/or Reset and a reboot fix the problem?

[OEI_Wolf]

Hello, ktrain.

I'm sorry you're not able to launch the game. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue.