Saves will not load, returns to menu screen without doing anything

[campbell.816]

Hello,

 

This issue has only been occurring the past couple of days but when I try to load a save, the game just returns to the main menu without doing anything, not even a crash notification. The problem seemed to resolve itself a couple of times on its own but now it won't load anything. There were also a couple instances where a save loaded fine, my party got killed then I tried to load a previous save and it would just keep returning me to the "Defeat" screen. I have never had any mods installed and it says that all of the DLC is installed so I don't know what the problem could be. The files are too big to upload so here is a google drive link with the system spec, output log, a save game, and a short video of the bug

 

https://drive.google.com/drive/folders/1Zir1bTjuxOdNqmmCYZ5LL22WnpmatFux?usp=sharing

 

Update: The most recent save file will load just fine when clicking "Continue" on the main menu, the problem only occurs when clicking "Load"

Edited January 11, 2019 by campbell.816

[cnealob]

Salutations Campbell,

 

Sorry for the inconvenience with loading your save files, I have sent your report for further investigation.

[BMac]

It looks like we're having some trouble overwriting some temp files. Can you try deleting the folder 'C:/Users/dcamp/AppData/Local/Temp/Obsidian Entertainment/Pillars of Eternity II/TempSaveData' while the game is not running?  If you have an antivirus program, it could also be interfering with the game as it's trying to move files around, so you might try disabling it or adding an exception for Pillars of Eternity if that doesn't work.

[campbell.816]

Hello,

 

In the Pillars Of Eternity II folder there is no folder called TempSave Data. There is a folder called characterexport and a zip folder called loadedSave

[campbell.816]

Has this issue been reviewed any further? It's been over a week since the last response. The antivirus suggestion did not work and as I said, the other suggestion is not possible because that folder doesn't exist in the first place