See, the Paladin just stands there, not helping his allies. This is the fifth I've seen this happening. Not that big of a deal, but sadly it does make some encounters easier on POTD. It's not that big of a deal though, I just thought I'd report it either way.
I've noticed that the NPC that doesn't help is always far off into the distance, so it must be some kind of problem with the distance check to help allies?