8bitego

I have already tried that, but are you telling me your own support email is for nothing? Why have a support email address if you're not going to get back to anyone... or actually provide any support?

No worries, sadly I have been denied a refund from PSN as 'all sales are final' and considering that they're the retailer I'm more than pissed. I have emailed your support almost a week ago now with zero response. Since you're the only form of communication I have with Obsidian, who exactly do I process my complaint through? You have sold me a game that doesn't work and is unplayable. It's pretty unacceptable.

Don't respond all at once...jeeze.

Hi, So I have had enough now. I downloaded the game two days ago for my PS3. Played it for half an hour and fell in love with the game, encompassed everything I anticipated and more. Went off to have a meal with friends, came back and played the game for a good 4/5 hours, progressing quite far. I noticed that the save box was greyed towards the end of my playing, but since it autosaved I assumed it was greyed out because it had already autosaved and in 2014, I think saving a game is pretty fundamental and nothing I have had to worry about since having a 1mb memory card... I exited the game and as I tried to continue today I have realised that my save hadn't registered and only did less than an hour or so into the game. I'm not going to play another four hours to catch up where I was and honestly, it's just put me off the game completely. I can handle a bit of frame lagging or the odd bug, who cares, but not knowing if I'm playing and it will save or not is just unacceptable. I came here to report my experience and also find out the process of a refund. Do I contact your customer services or PSN? Or both? Really sad as the game looks amazing and I was having allot of fun, but until you fix these pretty serious broken features in the game, it's just impossible to play. A very unhappy South Park fan.