lochiano

The text below is from my original message. I have been able to find out what was causing the NTDLL.DLL to crash. The problem was the sound driver. Once I turned off the request for the game to play anything it started working. For a little rant, I am a very experienced programmer and as such I understand how things sometimes happen but from the programmer who created the bug to the testers not finding it to the tech support "staff" not responding to a request for assistance I am wondering how something like this was allowed to happen. This is truly amazing to me how bad quality control seems to be. +++++++++++++orgional+++++++++++++++++++++ The program loaded with any issues. Virus scanning, firewall and the like were turned off. The program was unloaded and reloaded. The drivers are all neww then a couple of months old at the worse. he attached file is from Dr watson. Faulting application swkotor2.exe, version 2.0.0.0, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x00011ec3. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. OS Name Microsoft Windows XP Home Edition Version 5.1.2600 Service Pack 2 Build 2600 OS Manufacturer Microsoft Corporation System Name WEBPC System Manufacturer SYX System Model snc302eeh System Type X86-based PC Processor x86 Family 6 Model 10 Stepping 0 AuthenticAMD ~2088 Mhz BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 12/10/2003 SMBIOS Version 2.2 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" User Name WEBPC\Steve Time Zone Central Standard Time Total Physical Memory 512.00 MB Available Physical Memory 220.65 MB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 1.22 GB Page File C:\pagefile.sys

If you have XP with service pack 2 installed there are some programs that will not execute. Is this one of the programs that have issues with the operating system?

The program loaded with any issues. Virus scanning, firewall and the like were turned off. The program was unloaded and reloaded. The drivers are all neww then a couple of months old at the worse. he attached file is from Dr watson. Faulting application swkotor2.exe, version 2.0.0.0, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x00011ec3. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. OS Name Microsoft Windows XP Home Edition Version 5.1.2600 Service Pack 2 Build 2600 OS Manufacturer Microsoft Corporation System Name WEBPC System Manufacturer SYX System Model snc302eeh System Type X86-based PC Processor x86 Family 6 Model 10 Stepping 0 AuthenticAMD ~2088 Mhz BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 12/10/2003 SMBIOS Version 2.2 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" User Name WEBPC\Steve Time Zone Central Standard Time Total Physical Memory 512.00 MB Available Physical Memory 220.65 MB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 1.22 GB Page File C:\pagefile.sys abiosdsk Abiosdsk Not Available Kernel Driver No Disabled Stopped OK Ignore No No abp480n5 abp480n5 c:\windows\system32\drivers\abp480n5.sys Kernel Driver Yes Boot Running OK Normal No Yes acpi Microsoft ACPI Driver c:\windows\system32\drivers\acpi.sys Kernel Driver Yes Boot Running OK Normal No Yes acpiec ACPIEC c:\windows\system32\drivers\acpiec.sys Kernel Driver No Disabled Stopped OK Normal No No admjoy Aureal Game Port Enumerator c:\windows\system32\drivers\admjoy.sys Kernel Driver No Manual Stopped OK Ignore No No adpu160m adpu160m c:\windows\system32\drivers\adpu160m.sys Kernel Driver Yes Boot Running OK Normal No Yes aec Microsoft Kernel Acoustic Echo Canceller c:\windows\system32\drivers\aec.sys Kernel Driver No Manual Stopped OK Normal No No afd AFD Networking Support Environment c:\windows\system32\drivers\afd.sys Kernel Driver Yes System Running OK Normal No Yes agp440 Intel AGP Bus Filter c:\windows\system32\drivers\agp440.sys Kernel Driver Yes Boot Running OK Normal No Yes agpcpq Compaq AGP Bus Filter c:\windows\system32\drivers\agpcpq.sys Kernel Driver Yes Boot Running OK Normal No Yes aha154x Aha154x c:\windows\system32\drivers\aha154x.sys Kernel Driver Yes Boot Running OK Normal No Yes aic78u2 aic78u2 c:\windows\system32\drivers\aic78u2.sys Kernel Driver Yes Boot Running OK Normal No Yes aic78xx aic78xx c:\windows\system32\drivers\aic78xx.sys Kernel Driver Yes Boot Running OK Normal No Yes aliide AliIde c:\windows\system32\drivers\aliide.sys Kernel Driver Yes Boot Running OK Normal No Yes alim1541 ALI AGP Bus Filter c:\windows\system32\drivers\alim1541.sys Kernel Driver Yes Boot Running OK Normal No Yes amdagp AMD AGP Bus Filter Driver c:\windows\system32\drivers\amdagp.sys Kernel Driver Yes Boot Running OK Normal No Yes amdk7 AMD K7 Processor Driver c:\windows\system32\drivers\amdk7.sys Kernel Driver Yes System Running OK Normal No Yes amsint amsint c:\windows\system32\drivers\amsint.sys Kernel Driver Yes Boot Running OK Normal No Yes an983 ADMtek AN983/AN985/ADM951X 10/100Mbps Fast Ethernet Adapter c:\windows\system32\drivers\an983.sys Kernel Driver No Manual Stopped OK Normal No No asc asc c:\windows\system32\drivers\asc.sys Kernel Driver Yes Boot Running OK Normal No Yes asc3350p asc3350p c:\windows\system32\drivers\asc3350p.sys Kernel Driver Yes Boot Running OK Normal No Yes asc3550 asc3550 c:\windows\system32\drivers\asc3550.sys Kernel Driver Yes Boot Running OK Normal No Yes asctrm ASCTRM c:\windows\system32\drivers\asctrm.sys Kernel Driver Yes Auto Running OK Normal No Yes asyncmac RAS Asynchronous Media Driver c:\windows\system32\drivers\asyncmac.sys Kernel Driver No Manual Stopped OK Normal No No atapi Standard IDE/ESDI Hard Disk Controller c:\windows\system32\drivers\atapi.sys Kernel Driver Yes Boot Running OK Normal No Yes atdisk Atdisk Not Available Kernel Driver No Disabled Stopped OK Ignore No No atmarpc ATM ARP Client Protocol c:\windows\system32\drivers\atmarpc.sys Kernel Driver No Manual Stopped OK Normal No No audstub Audio Stub Driver c:\windows\system32\drivers\audstub.sys Kernel Driver Yes Manual Running OK Normal No Yes beep Beep c:\windows\system32\drivers\beep.sys Kernel Driver Yes System Running OK Normal No Yes cbidf cbidf c:\windows\system32\drivers\cbidf2k.sys Kernel Driver Yes Boot Running OK Normal No Yes cbidf2k cbidf2k c:\windows\system32\drivers\cbidf2k.sys Kernel Driver No Disabled Stopped OK Normal No No ccdecode Closed Caption Decoder c:\windows\system32\drivers\ccdecode.sys Kernel Driver No Manual Stopped OK Normal No No cd20xrnt cd20xrnt c:\windows\system32\drivers\cd20xrnt.sys Kernel Driver Yes Boot Running OK Normal No Yes cdaudio Cdaudio c:\windows\system32\drivers\cdaudio.sys Kernel Driver No System Stopped OK Ignore No No cdfs Cdfs c:\windows\system32\drivers\cdfs.sys File System Driver Yes Disabled Running OK Normal No Yes cdrom CD-ROM Driver c:\windows\system32\drivers\cdrom.sys Kernel Driver Yes System Running OK Normal No Yes changer Changer Not Available Kernel Driver No System Stopped OK Ignore No No cmdide CmdIde c:\windows\system32\drivers\cmdide.sys Kernel Driver Yes Boot Running OK Normal No Yes cpqarray Cpqarray c:\windows\system32\drivers\cpqarray.sys Kernel Driver Yes Boot Running OK Normal No Yes dac2w2k dac2w2k c:\windows\system32\drivers\dac2w2k.sys Kernel Driver Yes Boot Running OK Normal No Yes dac960nt dac960nt c:\windows\system32\drivers\dac960nt.sys Kernel Driver Yes Boot Running OK Normal No Yes disk Disk Driver c:\windows\system32\drivers\disk.sys Kernel Driver Yes Boot Running OK Normal No Yes dmboot dmboot c:\windows\system32\drivers\dmboot.sys Kernel Driver No Disabled Stopped OK Normal No No dmio dmio c:\windows\system32\drivers\dmio.sys Kernel Driver No Disabled Stopped OK Normal No No dmload dmload c:\windows\system32\drivers\dmload.sys Kernel Driver No Disabled Stopped OK Normal No No dmusic Microsoft Kernel DLS Syntheiszer c:\windows\system32\drivers\dmusic.sys Kernel Driver No Manual Stopped OK Normal No No dpti2o dpti2o c:\windows\system32\drivers\dpti2o.sys Kernel Driver Yes Boot Running OK Normal No Yes drmkaud Microsoft Kernel DRM Audio Descrambler c:\windows\system32\drivers\drmkaud.sys Kernel Driver No Manual Stopped OK Normal No No el90xbc 3Com EtherLink XL 90XB/C Adapter Driver c:\windows\system32\drivers\el90xbc5.sys Kernel Driver No Manual Stopped OK Normal No No fastfat Fastfat c:\windows\system32\drivers\fastfat.sys File System Driver Yes Disabled Running OK Normal No Yes fasttrak Fasttrak c:\windows\system32\drivers\fasttrak.sys Kernel Driver Yes Boot Running OK Normal No Yes fdc Floppy Disk Controller Driver c:\windows\system32\drivers\fdc.sys Kernel Driver Yes Manual Running OK Normal No Yes fips Fips c:\windows\system32\drivers\fips.sys Kernel Driver Yes System Running OK Normal No Yes flpydisk Floppy Disk Driver c:\windows\system32\drivers\flpydisk.sys Kernel Driver Yes Manual Running OK Normal No Yes fltmgr FltMgr c:\windows\system32\drivers\fltmgr.sys File System Driver Yes Boot Running OK Normal No Yes ftdisk Volume Manager Driver c:\windows\system32\drivers\ftdisk.sys Kernel Driver Yes Boot Running OK Normal No Yes gpc Generic Packet Classifier c:\windows\system32\drivers\msgpc.sys Kernel Driver Yes Manual Running OK Normal No Yes gusbstoi gUSBSTOi \??\c:\docume~1\steve\locals~1\temp\gusbstoi.sys Kernel Driver No Manual Stopped OK Normal No No ham50 Ambient HaM Data Fax Voice c:\windows\system32\drivers\ham50.sys Kernel Driver Yes Manual Running OK Normal No Yes hidusb Microsoft HID Class Driver c:\windows\system32\drivers\hidusb.sys Kernel Driver No Manual Stopped OK Ignore No No hpn hpn c:\windows\system32\drivers\hpn.sys Kernel Driver Yes Boot Running OK Normal No Yes http HTTP c:\windows\system32\drivers\http.sys Kernel Driver Yes Manual Running OK Normal No Yes i2omgmt i2omgmt c:\windows\system32\drivers\i2omgmt.sys Kernel Driver Yes System Running OK Normal No Yes i2omp i2omp c:\windows\system32\drivers\i2omp.sys Kernel Driver Yes Boot Running OK Normal No Yes i8042prt i8042 Keyboard and PS/2 Mouse Port Driver c:\windows\system32\drivers\i8042prt.sys Kernel Driver Yes System Running OK Normal No Yes iastor Intel Integrated RAID c:\windows\system32\drivers\iastor.sys Kernel Driver Yes Boot Running OK Normal No Yes imapi CD-Burning Filter Driver c:\windows\system32\drivers\imapi.sys Kernel Driver Yes System Running OK Normal No Yes incdfs InCD File System c:\windows\system32\drivers\incdfs.sys File System Driver Yes Disabled Running OK Normal No Yes incdpass InCDPass c:\windows\system32\drivers\incdpass.sys Kernel Driver Yes System Running OK Normal No Yes ini910u ini910u c:\windows\system32\drivers\ini910u.sys Kernel Driver Yes Boot Running OK Normal No Yes intelide IntelIde c:\windows\system32\drivers\intelide.sys Kernel Driver Yes Boot Running OK Normal No Yes ip6fw IPv6 Windows Firewall Driver c:\windows\system32\drivers\ip6fw.sys Kernel Driver No Manual Stopped OK Normal No No ipfilterdriver IP Traffic Filter Driver c:\windows\system32\drivers\ipfltdrv.sys Kernel Driver Yes Manual Stop Pending Degraded Normal No Yes ipinip IP in IP Tunnel Driver c:\windows\system32\drivers\ipinip.sys Kernel Driver No Manual Stopped OK Normal No No ipnat IP Network Address Translator c:\windows\system32\drivers\ipnat.sys Kernel Driver Yes Manual Running OK Normal No Yes ipsec IPSEC driver c:\windows\system32\drivers\ipsec.sys Kernel Driver Yes System Running OK Normal No Yes irenum IR Enumerator Service c:\windows\system32\drivers\irenum.sys Kernel Driver No Manual Stopped OK Normal No No isapnp PnP ISA/EISA Bus Driver c:\windows\system32\drivers\isapnp.sys Kernel Driver Yes Boot Running OK Critical No Yes kbdclass Keyboard Class Driver c:\windows\system32\drivers\kbdclass.sys Kernel Driver Yes System Running OK Normal No Yes kmixer Microsoft Kernel Wave Audio Mixer c:\windows\system32\drivers\kmixer.sys Kernel Driver Yes Manual Running OK Normal No Yes ksecdd KSecDD c:\windows\system32\drivers\ksecdd.sys Kernel Driver Yes Boot Running OK Normal No Yes lbrtfdc lbrtfdc Not Available Kernel Driver No System Stopped OK Ignore No No mf mf c:\windows\system32\drivers\mf.sys Kernel Driver No Manual Stopped OK Normal No No mnmdd mnmdd c:\windows\system32\drivers\mnmdd.sys Kernel Driver Yes System Running OK Ignore No Yes modem Modem c:\windows\system32\drivers\modem.sys Kernel Driver Yes Manual Running OK Ignore No Yes mouclass Mouse Class Driver c:\windows\system32\drivers\mouclass.sys Kernel Driver Yes System Running OK Normal No Yes mountmgr Mount Point Manager c:\windows\system32\drivers\mountmgr.sys Kernel Driver Yes Boot Running OK Normal No Yes mpfirewl MPFIREWL c:\windows\system32\drivers\mpfirewall.sys Kernel Driver Yes System Running OK Normal No Yes mraid35x mraid35x c:\windows\system32\drivers\mraid35x.sys Kernel Driver Yes Boot Running OK Normal No Yes mrxdav WebDav Client Redirector c:\windows\system32\drivers\mrxdav.sys File System Driver Yes Manual Running OK Normal No Yes mrxsmb MRXSMB c:\windows\system32\drivers\mrxsmb.sys File System Driver Yes System Running OK Normal No Yes msfs Msfs c:\windows\system32\drivers\msfs.sys File System Driver Yes System Running OK Normal No Yes mskssrv Microsoft Streaming Service Proxy c:\windows\system32\drivers\mskssrv.sys Kernel Driver No Manual Stopped OK Normal No No mspclock Microsoft Streaming Clock Proxy c:\windows\system32\drivers\mspclock.sys Kernel Driver No Manual Stopped OK Normal No No mspqm Microsoft Streaming Quality Manager Proxy c:\windows\system32\drivers\mspqm.sys Kernel Driver No Manual Stopped OK Normal No No mssmbios Microsoft System Management BIOS Driver c:\windows\system32\drivers\mssmbios.sys Kernel Driver Yes Manual Running OK Normal No Yes mstee Microsoft Streaming Tee/Sink-to-Sink Converter c:\windows\system32\drivers\mstee.sys Kernel Driver No Manual Stopped OK Normal No No mup Mup c:\windows\system32\drivers\mup.sys File System Driver Yes Boot Running OK Normal No Yes nabtsfec NABTS/FEC VBI Codec c:\windows\system32\drivers\nabtsfec.sys Kernel Driver No Manual Stopped OK Normal No No naifiltr NaiFiltr c:\windows\system32\drivers\naifiltr.sys File System Driver Yes Manual Running OK Normal No Yes ndis NDIS System Driver c:\windows\system32\drivers\ndis.sys Kernel Driver Yes Boot Running OK Normal No Yes ndisip Microsoft TV/Video Connection c:\windows\system32\drivers\ndisip.sys Kernel Driver No Manual Stopped OK Normal No No ndistapi Remote Access NDIS TAPI Driver c:\windows\system32\drivers\ndistapi.sys Kernel Driver Yes Manual Running OK Normal No Yes ndisuio NDIS Usermode I/O Protocol c:\windows\system32\drivers\ndisuio.sys Kernel Driver Yes Manual Running OK Normal No Yes ndiswan Remote Access NDIS WAN Driver c:\windows\system32\drivers\ndiswan.sys Kernel Driver Yes Manual Running OK Normal No Yes ndproxy NDIS Proxy c:\windows\system32\drivers\ndproxy.sys Kernel Driver Yes Manual Running OK Normal No Yes netbios NetBIOS Interface c:\windows\system32\drivers\netbios.sys File System Driver Yes System Running OK Normal No Yes netbt NetBios over Tcpip c:\windows\system32\drivers\netbt.sys Kernel Driver Yes System Running OK Normal No Yes npfs Npfs c:\windows\system32\drivers\npfs.sys File System Driver Yes System Running OK Normal No Yes ntfs Ntfs c:\windows\system32\drivers\ntfs.sys File System Driver Yes Disabled Running OK Normal No Yes null Null c:\windows\system32\drivers\null.sys Kernel Driver Yes System Running OK Normal No Yes nv nv c:\windows\system32\drivers\nv4_mini.sys Kernel Driver Yes Manual Running OK Ignore No Yes nv_agp NVIDIA nForce AGP Bus Filter c:\windows\system32\drivers\nv_agp.sys Kernel Driver Yes Boot Running OK Normal No Yes nvax Service for NVIDIA swkotor2.txt