I don't think tech support even exists anymore for K2...
Anyway they couldn't help you. This is a bug and since it wasn't fixed in any patch, it isn't fixable at all.
As I said, it's only a moderately annoying bug... You won't have to control T3 for more than 15-20 minutes if I recall correctly AND you can actually avoid fighting other droids... It's a bit ridiculous to say that this bug detracts you from progressing into the game...
It is if I gotta reload the game client 20-30 times. This bug also affects my main character too.
