Victor Chaos

He is there but when I do that stage (ambushed) apparently it's supposed to automatically trigger dialogue..... the screen flitters for a second almost as if the a customer was about to play but is instantly skipped, and the quest reverts to "rendezvous with Aza's old friend from the glorious dawn" instead of progressing. I have no control over this and reverting to an old save does not fix the issue.