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The Community Blog (An Invitation)

paperthick

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  1. paperthick

    Can't Load Save Files

    paperthick replied to Apocs's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
    I would then suggest they either aren't receiving the requests OR provided you are using https://support.privatedivision.com/hc/en-us/requests/new?ticket_form_id=360001688994 you are not receiving their attempted responses back for some reason. Their system, without any human element, will email you back automatically on successful creation of your ticket.
  2. paperthick

    Can't Load Save Files

    paperthick replied to Apocs's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
    I wrote in to Private Division as requested in this topic, and they quickly resolved the issue after receiving my saved games. They went a bit above and beyond . Do not cave and purchase the DLC to fix the problem.
  3. paperthick

    Can't Load Save Files

    paperthick replied to Apocs's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
    Latest update didn't fix it. Just tells me what I already knew to be the problem. Since I had no interest in the DLC that was mistakenly launched for free and ruined all my progress, my save is held hostage unless I now purchase it? Nice.
  4. paperthick

    Can't Load Save Files

    paperthick replied to Apocs's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
    Epic support pawned me off to Private Division. Yeah, I'll pass. Here's hoping you are able to fix this issue as I don't want to either restart my game nor purchase the DLC in order to be able to play it again.

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