Krayven73

Hey there, just to give you an update and to bring this chat to aconcluaion. Obsidian restored my lost content, you were right, there wa two different pdif numbers causing a conflict. They also gave me 50 chests, 50 rarity boosters and 5000 gold for my inconvenience. I am humbled. Great customer service. Thanks again for your support through this bud.

Thanks for taking the time to reply and set my mind at ease that someone is listening. I’ve had contact from obsidian, they’re investigating to see if there’s been two accounts and hopefully merging them. Cheers

Hi, Yeah I found the Pdif it all looks to be in order, I emailed customer support and got an automated reply, is there a webchat or something? Otherwise any idea how long it takes to get sorted?

Pdif* sorry

Thanks for the reply, how would I check the pfid number?

Hi there, I appear to have lost my rotrl package. I had it this afternoon, but when I deleted the party save file and tried to create the new party it’s no longer available. I came back to the game after an extended hiatus and trwated my self to the 50 chests for £20 to boost my decks as I was struggling to beat the scenario pack. Now after dropping £35 on the game, I’d quite like those purchases restored please. Any help would be greatly appreciated.