dh4mpyr

I just brought 2 chests and opened them. The first one was fine the 2nd one however failed and returned to the buy screen. I retried it a few times before restarting the client, still no chest or reward AND im missing 5 runes along with the chest now. Any one else have a similar problem? what can i do to fix the problem in the future? ingame username is dh4mpyr #5258